Return & Exchange Policy

We accept returns/exchanges on apparel and artwork up to 30 days after purchase. Items must show no sign of damage, use, or wear. After 30 days has passed, we no longer accept returns or exchanges. You must complete each step below in order to process a return or exchange.

Step 1

If you need to initiate a request to return or exchange an item, first please email carly@androidjones.com to confirm your return or exchange before shipping any items. For an exchange, please specify what size or different item you would like exchanged for the original item.

Step 2

Either print your order information with your name and order number, or make a note to include in your return shipping package that includes your name and order number.

Step 3

Carefully note which address you need to ship the item(s) back to:

Shipping address #1
Android Jones LLC
11755 North 75th Street
Unit A
Longmont, CO 80503

Shipping address #2 (For all sublimation dyed apparel)
Vision Lab
ATTN: Returns Dept
1800 University Parkway
Sarasota, FL 34243

Step 4

Ship your item(s).

Once shipped, your return or exchange will be processed within 2 weeks. If you requested a refund we will email you once your refund has been processed. If you requested an exchange, please wait for the new item to be delivered.